
From this page, locate the Download Software section and click Download. To download the Leapfrog Connect app, visit and navigate to the My Pals Scout & Violet page. Additionally, you can create a Leapfrog learning path to watch activities and skills that your child is exploring. Using this app, you can personalize the Scout/Violet toy by adding your child’s name, their favorite food, animal, color, music, etc. Downloading and Installing the AppĪs mentioned, in order to set up and personalize the My Pal devices, you need to download and install the Leapfrog Connect Application on your Mac or PC. Here’s how to set up and use My Pal toys for the little one. On the Control Panel of the computer, click Internet OptionsĤ.All customization is done via the Leapfrog app for PC and Mac. Then disable the proxy server with these steps:ġ.

Click the Windows Start button, select Run, and type "msconfig" into the Search box Locate "Eset Service" and set its "Startup type" to "Disabled"Ĥ. Click the Windows Start button, select Run, and type "Services.msc" into the Search boxĢ. We suggest temporarily disabling the ESET security with these steps:ġ. If you are running ESET security on your computer and experience difficulty syncing, please try the instructions below.

LeapFrog Connect requires an open connection to the internet and is not compatible with proxy servers. We have seen instances where ESET Nod 32 security runs a proxy scan which interferes with the sync.


The Mac driver can be installed or updated with the steps here The most likely reason LeapFrog Connect is unable to communicate with your device is a missing or improperly installed driver.įor LeapPad1, LeapPad2 or LeapPad Ultra click hereįor Leapster Explorer or LeapsterGS Explorer click hereįor Tag Reader on Windows Vista, 7, or 8 click hereįor LeapReader Junior or Tag Junior on Windows XP, click hereįor LeapReader Junior or Tag Junior on Windows Vista, 7, or 8 click here You may be directed to this FAQ from the LeapFrog Connect application if your device is not communicating with LeapFrog Connect. Device not communicating with LeapFrog Connect
